Overview
At Notebookcity, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information to ensure a smooth shopping experience.
Processing Time
Orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email once your order has been processed and shipped.
Shipping Time
Once your order has been processed, shipping typically takes 5 to 8 business days for delivery.
Total Delivery Time
Total delivery time from order placement to receipt is approximately 6 to 11 business days (processing + shipping).
Shipping Rates
We offer free shipping on all orders across the United States.
Shipping Destinations
We currently ship to all addresses within the United States. At this time, we do not offer international shipping. We only ship within the USA.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Shipping Carriers
We use trusted shipping carriers to ensure your order arrives safely and on time. The carrier used may vary depending on your location and the size of your order.
Delivery Issues
If you experience any issues with your delivery, please contact us at support@notebookcity.shop and we will assist you in resolving the matter.
Incorrect Shipping Information
Please ensure that your shipping address is correct at the time of placing your order. We are not responsible for orders that are delayed or lost due to incorrect or incomplete shipping information provided by you.
If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to update your address before the order is shipped.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us at support@notebookcity.shop and we will work with the shipping carrier to resolve the issue.
Contact Information
If you have any questions about our Shipping Policy, please contact us at:
Notebookcity
Email: support@notebookcity.shop
Phone: +18034362641
Business Address: 212 State Rd S-21-1164, Johnsonville, SC 29555, USA
Business Hours: Monday – Friday, 9:00 AM – 7:00 PM